How do I redeem my Moo Rewards Points?

Click ‘View Cart’ and you can see your available points and then click ‘Apply Points’. You can redeem your points once you have 10 points or you can save them for another time!

 

How many Moo Rewards Points do I get per order?

The amount of points that you earn will depend on how much you spend when ordering:

1 Point = £18.00 – £54.00

2 Points = £55.00 – £74.00

3 Points = £75.00 – £94.00

4 Points = £95.00 +

How do I view how many Moo Rewards Points that I have?

Login to your Account, and click on the ‘Points’ Tab to view how many points that you have.

 

How do I pay for my order?

You can pay via card or via Paypal.

 

How do I remove a product from my cart?

Click ‘View Cart’, and you can plus and minus an item’s quantity. Scroll down to the bottom of the page and click ‘Update Basket’.

 

What do I do with my glass bottle/fruit and veg box?

You can recycle or reuse your glass bottle and Fruit & Veg cardboard box. We are working on returning the glass bottles, watch this space.

 

Can I add a gift note to my order?

When at the Checkout Page, you can leave an order note. Our driver will deliver a handwritten gift note for the recipient.

 

How do I add to my order?

You can ring the office on 02890483244 to add or change your order.

 

Is there a minimum order value and delivery charge?

There is an £18 minimum order. Any orders under £55 will receive a £3 delivery charge. You will receive free delivery over £55.

 

Do I have to be home to receive my delivery?

You can leave a note with your order upon checking out, letting us know a safe place to leave your order. We recommend purchasing a Moo Cool Box which will keep your products at fridge temperature all day.

 

How do I know when it will be delivered?

You will receive a text the evening before with your delivery slot. This will either be 8.30am – 12.00pm or 11.30am – 3.00pm.

 

Can I choose my delivery day?

Once you are on the Checkout Page, you can choose from your available delivery dates from the calendar. If you don’t select one, your next available delivery date will be chosen.

 

Do you deliver to my area?

Monday = No Deliveries in order to source the most fresh food!

Tuesday = (BT 1, 2, 3, 4, 5, 6, 7, 8, 9, 16, 18, 19, 20, 23, 24, 25, 26, 30, 32)

Wednesday = (BT 4, 5, 6, 13, 14, 15, 16, 29, 36, 37, 38, 39, 40, 41, 42, 43)

Thursday = (BT 1, 2, 3, 4, 5, 6 ,7, 8, 9, 10, 11, 12, 16, 17, 18, 27, 28 61, 62, 63, 64, 65, 66, 67 & Greater Armagh City Area)

Friday = (BT 4, 5, 6 ,13, 14, 15, 16, 19, 20, 21, 22, 23, 36, 37)

Saturday = (BT 1, 2, 3, 4, 5, 6 ,7, 8, 9, 10, 11, 12, 13, 16, 17, 27, 28, 62, 66, 67)

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